Sales Support Specialist - US-AR-Bentonville

Sales Support Specialist

Job Location: US-AR-Bentonville

Posted Date: 2/20/2041

Reg# 2014-8686

CompuCom is seeking a Sales Support Specialist to work on a large retail account in Bentonville.  This is a great role for a junior level sales person with potential to advance their career. It comes with a generous compensation plan, benefits and corporate culture.  This person provides day to day support to the sales team for account management services to the customer. Plans and implements projects that support the sales organization. Assists sales organization in providing technical and administrative information. Works with services team to ensure current services models are used for developing customer services offerings. Coordinates with Sales Representatives to provide sales documentation and satisfy customer requirements. Manages the account operations for specific accounts, including the appropriate execution of product and service contract provisions. Acts as a focal point and monitors customer problems to ensure that they are handled as efficiently and effectively as possible. May act as a liaison between the customers and the Sales Team in defining needs/solutions, and researching and resolving customer problems/questions. Assists the Sales Team with sales and marketing efforts.

Responsibilities:

• Provides pre-sales support including research, pricing,  and pre-qualification of accounts. Reviews account requests and determines services capability. Offers solutions to Customer’s questions.

• Provide pre-sales support to Sales team by attending client meetings. Assist Sales team to determine sales opportunities.

• Works as a team with the Sr. Account Executive to support and maintain respective accounts. Acts as front line communication link to the Sales Team and customers.

• Assists the Sales Team in increasing account revenues and gross margins. Reviews accounts and suggests additional sales opportunities.

• Receives and assists in processing sales opportunities from customers/partners through the sales force. Interprets and verifies PO’s.

• Communicates activities to the Sales Team including account status reporting and open issues which ensures that they are kept current on the status of customer accounts. Responsible for all reporting on accounts and follow-up on all transactions.

Qualifications:

3-5 years of significant related work experience.

Bachelors degree preferred.

Excellent interpersonal and professional skills.

Detail-orientation and organizational skills.